Level Three support is designed for businesses that regularly require assistance outside normal office hours, faster response times and additional on-site support. It provides priority telephone, email and remote access support from Monday to Saturday, 8:00am to midnight.

The subscription includes a 4-hour response to system failures, an 8-hour response to other support queries and two on-site callouts per year. Level Three customers are also provided with a dedicated Priority Service telephone number and email address.

The Level Three annual subscription is priced at £1,950 per year.